Cookie policy
You can consult and configure cookies by accessing the Configuration Panel here.
What are cookies?
This website uses cookies and/or similar technologies that store and retrieve information in the user’s browser and which allow us to obtain information about your browsing for various purposes. The specific uses we make of these technologies are described below.
Types of cookies and purposes for the use of cookies
On this website, we use our own cookies (owned by San Sebastián Turismo-Donostia Turismoa, S.A. and generated from this domain), as well as third-party cookies (managed by third parties and generally generated from the domain of the corresponding third party). Some of these cookies are session cookies (they store and retrieve information while the user accesses the website and are deleted at the end of the session) and others are persistent cookies (lasting from a few minutes to several years).
The user can learn more about the transfers to third countries that, where appropriate, are made by the third parties identified in this Cookie Policy in their respective policies (see the links provided in the “Third party cookies” section).
Own Cookies
Technical Cookies
These cookies are necessary for the website to work, so they cannot be disabled. They are generally only set up in response to your actions when you request services, such as setting your privacy preferences, logging in, or filling out forms, and do not store personally identifiable information. If the user configures their browser to block these cookies, the website will not function correctly.
Preference Cookies
They allow the website to remember information that changes the way the website behaves or looks, such as the user’s preferred language or the region where the user is located. If the user does not allow the use of these cookies, it is possible that some of these services may not work properly.
| Provider | Conservation period |
|---|---|
| San Sebastián Turismo-Donostia Turismoa, S.A. | 12 months |
Third-Party Cookies
Analytics Cookies
They help website owners understand how visitors interact with websites by collecting and providing information anonymously.
| Provider | Conservation period | More information |
|---|---|---|
| 24 months | ||
| Matomo | 13 months |
Behavioral advertising cookies
They allow us to analyze the user's Internet browsing habits so that we can show them advertising related to their browsing profile.
| Provider | Conservation period | More information |
|---|---|---|
| Google Ads / DoubleClick | 24 months |
How to disable or delete cookies?
The user can, at any time, accept, configure and reject own cookies from the configuration panel.
It should be noted that, if the user accepts third-party cookies, they should be deleted from the browser options or from the system offered by the third party itself.
Here are the instructions provided by some browsers:
Some third parties also provide opt-out systems or other solutions:
- Google:
If the user accepts the use of cookies and then rejects them, some of these cookies will remain installed on the user’s device. If you want to delete them, you can do it from your browser, as indicated above in same section.
Updates and changes to the Cookie Policy
San Sebastián Turismo-Donostia Turismoa, S.A. may modify this Cookies Policy according to new legislative or regulatory requirements, or in order to adapt the policy to the instructions issued by the Spanish Data Protection Agency (Agencia Española de Protección de Datos).
The user will be notified of any significant changes to this Cookie Policy and, if necessary, will be asked to consent to the use of cookies.